We offer a seven-day return policy, giving you seven days from the date you receive your item to request a return.

Eligibility for Returns

To qualify for a return, your item must:

• Be unused, unworn, and in its original packaging.
• Have the tags still attached.
• Include the original invoice or proof of purchase.

To initiate a return, please contact us at [Your Email Address]. Returns should be sent to [Your Return Address], Pakistan.

Once your return is approved, we will provide you with a return postage label and detailed shipping instructions. Items sent back to us without prior approval will not be accepted.

If you have any questions about the return process, feel free to email us at [Your Email Address].

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is damaged, defective, or incorrect. We will promptly address the issue to make it right.

Exceptions / Non-Returnable Items

The following items cannot be returned:

• Perishable goods such as food, flowers, or plants.
• Custom products, including personalized or customized items.
• Personal care items such as cosmetics.
• Hazardous materials, volatile liquids, and gases.
  If you have questions or concerns about a specific item, please contact us.

Unfortunately, discounted items and gift cards are non-returnable.

Exchanges

The quickest way to ensure you get the desired item is to return your current item after approval and place a new order.

European Union 14-Day Cooling-Off Period

For customers in the European Union, you have a 14-day period to cancel or return your order for any reason. Items must be in their original condition, unworn, unused, with tags still attached, and accompanied by proof of purchase.

Refunds

Once we receive and inspect your return, we will notify you about the status of your refund. If approved, your original payment method will be refunded within 10 business days.

Please note that your bank or credit card provider may take additional time to process and post the refund. If you have not received your refund within 15 business days after approval, please email us at [Your Email Address